The new Consumer Protection Act 2019 has made filing complaints easier, allowing e-filing and hearings via video conferencing.
Jurisdiction
You can now file the complaint where YOU reside, not just where the seller is. This is a massive relief for consumers. Compensation claims up to ₹50 Lakhs go to the District Commission.
Legal Conclusion
Every case is unique. While this guide provides a general overview of How to File a Consumer Forum Complaint Online, proceeding without specific legal counsel can be risky.
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